Privacy policy

 

Privacy Policy

Last updated: October 11, 2025

This Privacy Policy describes how Vasanter (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website (the “Site”).

1. Contact

If you have questions, need more information about our privacy practices, or would like to make a complaint, please contact us at:

Email: info@vasanter.com

2. Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any data that identifies or relates to an identifiable individual.

Device Information

  • Purpose: To load the Site accurately and perform analytics to optimize user experience.

  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our processor Shopify and relevant service providers.

  • Personal Information collected: Web browser version, IP address, time zone, cookie data, viewed products, search terms, and interactions with the Site.

Order Information

  • Purpose: To fulfill orders, process payments, arrange shipping, send invoices and confirmations, communicate with you, screen for fraud, and—if consented—provide product updates or promotions.

  • Source: Collected directly from you.

  • Disclosure: Shared with Shopify, payment processors, and shipping partners.

  • Personal Information collected: Name, billing/shipping address, payment details (processed securely), email address, and phone number.

Note: We do not store full payment card details. All transactions are processed securely through Shopify Payments or authorized payment gateways such as PayPal or Stripe.

Analytics and Marketing Tools

We use third-party tools such as Google Analytics, Facebook Pixel, and TikTok Pixel to better understand user behavior and improve marketing effectiveness.

3. Minors

Our Site is not intended for individuals under 16 years of age. We do not knowingly collect Personal Information from children. If you believe your child has provided us with such information, please contact us to request deletion.

4. Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts. For example:

  • Shopify: Powers our online store. Shopify Privacy Policy

  • Logistics Providers: For order shipping and delivery.

  • Payment Processors: To securely process transactions.

  • Legal Compliance: We may disclose information to comply with laws, respond to lawful requests, or protect our rights.

5. Behavioural Advertising

We use your Personal Information to provide targeted advertising or marketing communications we believe may interest you. This includes advertising via Facebook, Instagram, Google, and TikTok.

For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising via:

You can also visit the Digital Advertising Alliance’s opt-out portal for broader opt-out options.

6. Using Personal Information

We use your Personal Information to:

  • Provide and improve our products and services

  • Process orders and payments

  • Communicate updates, promotions, or customer service responses

  • Prevent fraud and ensure secure transactions

  • Personalize your experience on our Site

7. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your Personal Information, including:

  • Encryption during data transmission

  • Secure data storage and limited access controls

  • Regular monitoring and staff training on data protection

However, no system is completely secure, and we cannot guarantee absolute security.

8. Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA) or the UK, we process your Personal Information under the following lawful bases:

  • Your consent

  • Performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate interests (such as improving our services and preventing fraud)

9. Retention

We retain Personal Information for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax or accounting requirements). You may request deletion at any time (see Your Rights below).

10. Automatic Decision-Making

We do not engage in fully automated decision-making that has legal or otherwise significant effects using customer data.

Shopify uses limited automated decision-making to prevent fraud (e.g., temporary blacklisting of IP addresses associated with repeated failed transactions).

11. GDPR and UK Rights

If you are based in the EEA or UK, you have the right to:

  • Access the Personal Information we hold about you

  • Request correction, update, or deletion of your data

  • Object to or restrict processing

  • Request data portability

To exercise these rights, contact us at info@vasanter.com.

Data is initially processed in Ireland and then transferred to Canada or the United States for storage and further processing, under Shopify’s GDPR compliance framework.

12. California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request disclosure of what Personal Information we collect and how it’s used

  • Request deletion of your Personal Information

  • Opt out of the sale or sharing of Personal Information

To exercise these rights, contact us at info@vasanter.com. We will verify your request using the information you provide.

13. Cookies

A cookie is a small piece of data stored on your device. We use functional, analytical, and advertising cookies to enhance your experience.

You will be asked to consent to cookies upon visiting our Site. You may withdraw or change your consent anytime via your browser settings.

For more information about managing cookies, visit www.allaboutcookies.org.

Blocking cookies may affect certain functionalities of our Site.

14. Do Not Track

We do not alter our data collection or usage practices when we detect a “Do Not Track” signal due to a lack of consistent industry standards. However, you may use browser-based tools or privacy extensions to manage tracking.

15. Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised “Last updated” date.

16. Complaints

If you have a complaint, please contact us first at info@vasanter.com.
If you are not satisfied with our response: